An Infographic Look At Small Business Financial Fitness | Visual.ly

http://visual.ly/infographic-look-small-business-financial-fitness


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For Hotels, Winning at the Reputation Management Game Means Taking a Team Approach. - Thursday, 14th June 2012 at 4Hoteliers

http://www.4hoteliers.com/4hots_fshw.php?mwi=6917&buffer_share=7ff3b&utm_source=buffer


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Are Your Surveys Worth Your Customers' Time? - Rob Markey - Harvard Business Review

Are Your Surveys Worth Your Customers' Time? - Rob Markey - Harvard Business Review

Results form my Tripadvisor poll

 It seems from this LinkedIn survey that hoteliers know what they can use Tripadvisor for, but the fact that less than 4% respond to unfavorable comments suggest they just don`t use it.
Perhaps some were honest and said they just ignore it!
An amazingly few stated they used it to sell rooms or uplift their room rates.

Tripadvisor poll on hoteliers usages